Each piece is crafted with 14k gold-filled metal, sterling silver, moissanite, and natural gemstones — chosen for their lasting beauty and quiet elegance.
Our pieces are made to last, but we recommend avoiding water, perfume, and harsh chemicals to preserve their shine and finish over time.
Gold-filled jewelry has a thick layer of real 14k gold mechanically bonded to a base metal core. It contains much more gold than plated jewelry, making it durable, hypoallergenic, and resistant to tarnishing with proper care.
Yes — all pearls and gemstones are natural unless otherwise stated in the product description.
Every piece is handmade with care in our California studio.
Many designs are limited editions, but if something you love is sold out, reach out to us — we’ll do our best to recreate it from our archives just for you.
Each order includes detailed care instructions, but as a general rule: handle your jewelry gently, keep it dry, and store it safely when not in use.
While you can, we recommend removing your jewelry before showering, swimming, or sleeping to prolong its life and keep it looking its best.
Use a soft, dry cloth to gently wipe the surface. Avoid chemicals, abrasives, or ultrasonic cleaners to protect the finish.
Orders typically ship within 2–5 business days. You’ll receive an email with tracking details once your package is on its way.
Yes, we ship worldwide. Shipping costs are calculated at checkout, and please note that any customs duties or import taxes are the customer’s responsibility.
Absolutely — every order comes with a tracking number once it’s shipped.
Please contact us as soon as possible. If your order hasn’t shipped yet, we’ll gladly help you modify or cancel it.
If you’re not completely satisfied, please contact us within 7 days of delivery. Returns and exchanges are accepted on unworn pieces in their original packaging. (Custom orders are final sale.)
We take great care in packaging, but if your piece arrives damaged, reach out to us immediately — we’ll make it right.
Yes — we offer complimentary repairs within one year of purchase if the issue is due to material or craftsmanship failure.
If your piece hasn’t been made yet, we can usually adjust the size or design. Send us a message and we’ll see what’s possible.
Once your design and payment are finalized, custom pieces are typically completed and shipped within 2 weeks.
Whenever possible, we source recycled metals and materials to create jewelry that’s both beautiful and mindful of its environmental impact.
House of Hayden is named in honor of my Irish grandmother, whose maiden name was Hayden — a woman of quiet strength, grace, and resilience who continues to inspire everything I create.
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Our studio is currently closed to the public, but we’re working toward future pop-ups and events — join our newsletter to stay in the loop.